Effective Date: 15 December 2025
Last Updated: 15 December 2025
CaseLog – App(“CaseLog – App”, “we”, “our”, or “us”) values your privacy and is committed to protecting the personal, professional, and legal information entrusted to us. This Privacy Policy explains how we collect, use, store, process, and protect information when you access or use the CaseLog – App mobile application (“App”).
CaseLog – App is a legal case management application designed for individual lawyers and law firms (teams/agencies) to manage cases, clients, staff, documents, and case-related updates in a centralized manner.
By using CaseLog – App, you agree to the practices described in this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to:
The CaseLog – App mobile application
All features including case management, user management, document uploads, invoicing, and profile management
This policy does not apply to third-party websites, services, or applications that may be linked from CaseLog – App.
2. Information We Collect
We collect personal data directly from users when they register, use features, or voluntarily provide information within the app. We do not collect data passively for advertising or tracking purposes.
2.1 Account & Identity Information
When you register or use CaseLog – App, we may collect:
Full name
Email address
Mobile number
Password (stored in encrypted form)
Role type (Lawyer, Staff)
Professional identifiers (e.g., registration number, if provided)
Firm or organization name (for team accounts)
2.2 Case & Legal Information
CaseLog – App allows users to voluntarily store legal case data, including:
Case numbers, court names, case types
Hearing dates and next hearing schedules
Case remarks, timelines, and notes
Uploaded documents, court orders, and attachments
Petitioner and respondent details (as entered by the user)
⚠️ Important Notice:
CaseLog – App acts only as a data storage and management platform. We do not verify, validate, edit, interpret, or provide legal advice on any case-related content entered by users.
2.3 Client & Staff Information
Users may add and manage:
Client names, contact details, addresses
Staff member details and assigned roles
Optional identifiers such as PAN or GST (if entered by the user)
All such information is user-provided and user-controlled.
2.4 Device & Technical Information
For operational and security purposes, we may collect:
Device type and operating system
App version
IP address (in limited cases)
Crash logs and performance diagnostics
This data is used only for app stability, security, and improvement.
3. How We Use Your Information
We use collected information to:
Create and manage user accounts
Enable case, client, staff
Authenticate users securely
Provide role-based access for teams
Store and retrieve case-related data
Improve app performance and reliability
Communicate important service updates
Comply with legal and regulatory obligations
We do not use your data for advertising or profiling.
4. Legal Basis for Processing
We process data based on:
User consent
Contractual necessity (to provide the service)
Legal obligations (where applicable)
Legitimate interest in maintaining app security and performance
5. Data Sharing & Disclosure
Caselog does not sell, rent, or trade user data.
We may share data only in the following limited cases:
With trusted service providers (hosting, storage, security) strictly for app operations
When required by law, court order, or government authority
To protect the rights, safety, or security of Caselog or its users
With user consent
All service providers are bound by confidentiality and data protection obligations.
6. Role-Based Access & Team Accounts
For law firms or team accounts:
The primary lawyer (account owner) controls staff access
Staff members can access only the data permitted by their assigned role
CaseLog – App is not responsible for internal misuse of access by authorized users
Users are responsible for maintaining confidentiality of login credentials.
7. Data Storage & Security Measures
We implement reasonable security measures including:
Secure server infrastructure
Encrypted passwords
Controlled access to stored data
Logical separation of user accounts
However, no digital system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain data:
As long as your account remains active
As required to provide services
As required by applicable law
Upon account deletion request, data will be deleted or anonymized unless retention is legally required.
9. User Rights
You have the right to:
Access and update your profile information
Correct inaccurate or incomplete data
Request account deletion
Withdraw consent (where applicable)
Requests can be submitted via the contact information below.
10. Children’s Privacy
CaseLog – App is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
11. Third-Party Services
CaseLog – App may rely on third-party infrastructure services (such as cloud hosting). We are not responsible for privacy practices of external websites or services not operated by Caselog.
12. International Data Access
Your data may be processed or stored on servers located outside your state or country, subject to applicable data protection laws and security safeguards.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected within the app and updated with a revised “Last Updated” date.
Continued use of CaseLog – App constitutes acceptance of the updated policy.
14. Account Deletion
We respect your right to control your personal information and provide you with the ability to request account deletion at any time.
If you wish to request permanent deletion or deactivation of your CaseLog account, you may submit your request through our dedicated account management page:
Account Deletion/Deactivation Page:
https://lawpatra.com/caselog-app-deletion-request/
On this page, you can enter the email address associated with your account to initiate the deletion or deactivation process.
Once your request is submitted:
Your account deletion request will be processed securely.
All personal and case-related data associated with your account will be permanently deleted from our systems within a reasonable timeframe, except where retention is required by law.
You may also choose temporary deactivation, which will suspend access to your account without deleting your data.
For the security of user information, we may send a verification email to confirm the deletion request.
If you have any questions or encounter issues during this process, you may contact us at:
itsupport@thecreativesense.com
15. Contact Information
For questions or privacy-related requests, contact:
Email: itsupport@thecreativesense.com
App Name: CaseLog – App
Jurisdiction: India